Desktop support

Our Desktop support specialists are in charge of providing excellent end user experience, which includes resolving potential or actual technical issues. One of their main duties is troubleshooting different software packages, hardware devices, and other peripherals.

Service summary

Price: 35.00 per hour

Deliver IT services on a local level including installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, IP Phones and printers) to ensure optimal workstation performance.  The person will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate fashion and provide end-user assistance where required. The primary result is that information technology systems are accessible and perform at agreed to service levels so that people are connected with the right information at the right time to enable better, faster decision making throughout the enterprise.

Humble, Happy, and Helpful

The Thomas Family Computer Services

Primary Business Address

9659 N SAM HOUSTON PKWY E

Suite 150-344

HUMBLE TX 77396-1529

To contact us:

Phone: 832-439-2488

Fax: 281-936-1092

E-mail: Tim@thethomasfamily.biz